Shipping and return policies for Werbeniuk
- Shipping Info
UK items will be sent by Royal Mail first class post, Royal Mail Standard Parcel Post or Parcelforce, depending on the weight of the parcel(s).
Overseas parcels will be sent by Royal Mail airmail small packet or by Parcelforce airmail standard depending on the weight of the parcel.
- Return Policy
If for any reason you are not completely satisfied with your purchase, please notify us at firstname.lastname@example.org within 28 days of delivery to arrange a return. After contacting us, you need to:
* Re-package the product(s) in their original boxes along with the despatch note (or order acknowledgement), and stating the reason for the return. In the case of a defective product, please provide a full description of the fault.
* Make sure you wrap the package securely.
* Address and send the parcel as advised. The cost of returning the item to us is your responsibility.
If the goods are returned due to an error made by us or if the goods are faulty, we will replace where possible or refund the cost in full (including the purchase price of the goods and original delivery costs). However, if the goods are returned for any other reason, we will only refund the purchase price paid for the goods excluding the original delivery costs.
If a non-faulty product returned is not in fully resaleable condition or the packaging is damaged, we reserve the right to refuse a refund on the item.
Refunds will only be made once the returned products are received by us.
This returns policy does not affect your statutory rights.